Sunday, June 17, 2018
Servers at Singapore DC have intermittent access problem because router device has service fault. Issue is still ongoing and is currently being looked into. Network engineers are reviewing system logs and contacting the hardware vendor for guidance as to root cause and whether further remedial work is required.
Thursday, May 31, 2018
Cpanel Server 184.108.40.206 is up and running. We are able to recover data from failing hard drive successfully. Please contact support if you need assistance.
Wednesday, May 30, 2018
Cpanel Server 220.127.116.11 is down as it is running FSCK after reboot. We are working with data center to restore service asap.
Friday, April 27, 2018
We experience outage in UK servers cluster due to network storage problem. We are migrating data to a different cluster. This will be done in a few hours.
Thursday, January 4, 2018
We accept Bitcoin for invoice payment and add fund to account. Please contact Sales to arrange BTC transfer.
Monday, October 30, 2017
Server SV57 18.104.22.168 experienced massive DDOS attack. Data center null routed the server to protect network. The null route is expected to be lifted in 18 hours. If you know any site that you recently added that could attract ddos attack, please notify us so we can investigate and request data center to remove null route early. We apologize for inconveniences this has caused.
Friday, August 5, 2016
SSL Certificate for client area has been renewed today. Customers can check service details and pay renew invoice in client area.
Monday, April 11, 2016
Server SV15 experienced repeated DDOS attacks in the last few days. Level of support from data center is quite limited when DDOS happens. As a result, we decide to migrate server to new data center with better infrastructure and network support. New server IP 22.214.171.124 Nameservers IP ns16.premiumdns.net 126.96.36.199 ns17.premiumdns.net 188.8.131.52 If you do not use nameservers...
Sunday, December 20, 2015
Dear Valued Customers, We experienced heavy DDOS attack in the last few hours which caused outage to several servers on same network subnet including server hosting our website. The problem has now been resolved after adding new hardware firewall to block malicious traffic. Please open a support ticket if you have problem accessing your website or server. We sincerely apologize for any...
Saturday, November 28, 2015
Server 184.108.40.206 is down because of corrupted file system. The server cannot boot Windows. We are working to resolve the problem. This is a serious problem. Unfortunately there is no ETA when when the problem can be fixed. The server may need to have Windows re-installed and restore data from backup. Thank you for your patience.