Monday, July 16, 2018
Cpanel Server SV63 experiences a brief outage due to Linux kernel hang issue. Service is back online after server is restarted. We will continue monitoring the server in the next 24 hours.
Sunday, June 17, 2018
Servers at Singapore DC have intermittent access problem because router device has service fault. Issue is still ongoing and is currently being looked into. Network engineers are reviewing system logs and contacting the hardware vendor for guidance as to root cause and whether further remedial work is required. Service was restored at 06/17/2018 23:58
Thursday, May 31, 2018
Cpanel Server 18.104.22.168 is up and running. We are able to recover data from failing hard drive successfully. Please contact support if you need assistance.
Wednesday, May 30, 2018
Cpanel Server 22.214.171.124 is down as it is running FSCK after reboot. We are working with data center to restore service asap.
Friday, April 27, 2018
We experience outage in UK servers cluster due to network storage problem. We are migrating data to a different cluster. This will be done in a few hours.
Thursday, January 4, 2018
We accept Bitcoin for invoice payment and add fund to account. Please contact Sales to arrange BTC transfer.
Monday, October 30, 2017
Server SV57 126.96.36.199 experienced massive DDOS attack. Data center null routed the server to protect network. The null route is expected to be lifted in 18 hours. If you know any site that you recently added that could attract ddos attack, please notify us so we can investigate and request data center to remove null route early. We apologize for inconveniences this has caused.
Friday, August 5, 2016
SSL Certificate for client area has been renewed today. Customers can check service details and pay renew invoice in client area.
Monday, April 11, 2016
Server SV15 experienced repeated DDOS attacks in the last few days. Level of support from data center is quite limited when DDOS happens. As a result, we decide to migrate server to new data center with better infrastructure and network support. New server IP 188.8.131.52 Nameservers IP ns16.premiumdns.net 184.108.40.206 ns17.premiumdns.net 220.127.116.11 If you do not use nameservers...
Sunday, December 20, 2015
Dear Valued Customers, We experienced heavy DDOS attack in the last few hours which caused outage to several servers on same network subnet including server hosting our website. The problem has now been resolved after adding new hardware firewall to block malicious traffic. Please open a support ticket if you have problem accessing your website or server. We sincerely apologize for any...