Windows Update Issues

Tuesday, April 23, 2019

We have a few Windows servers having problem booting up after installing Windows update. We are working to resolve the problem.

Cpanel Server SV63 Outage

Monday, July 16, 2018

Cpanel Server SV63 experiences a brief outage due to Linux kernel hang issue. Service is back online after server is restarted. We will continue monitoring the server in the next 24 hours.

Singapore DC has network issue because of router problem

Sunday, June 17, 2018

Servers at Singapore DC have intermittent access problem because router device has service fault. Issue is still ongoing and is currently being looked into. Network engineers are reviewing system logs and contacting the hardware vendor for guidance as to root cause and whether further remedial work is required. Service was restored at 06/17/2018 23:58

Cpanel Server up and running

Thursday, May 31, 2018

Cpanel Server is up and running. We are able to recover data from failing hard drive successfully. Please contact support if you need assistance.

Cpanel Server is down

Wednesday, May 30, 2018

Cpanel Server is down as it is running FSCK after reboot. We are working with data center to restore service asap.

UK Servers Cluster Outage

Friday, April 27, 2018

We experience outage in UK servers cluster due to network storage problem. We are migrating data to a different cluster. This will be done in a few hours.

We accept Bitcoin

Thursday, January 4, 2018

We accept Bitcoin for invoice payment and add fund to account. Please contact Sales to arrange BTC transfer.

Server SV57 Null Route

Monday, October 30, 2017

Server SV57 experienced massive DDOS attack. Data center null routed the server to protect network. The null route is expected to be lifted in 18 hours. If you know any site that you recently added that could attract ddos attack, please notify us so we can investigate and request data center to remove null route early. We apologize for inconveniences this has caused.

Client Area SSL Certificate Renewed

Friday, August 5, 2016

SSL Certificate for client area has been renewed today. Customers can check service details and pay renew invoice in client area.

Server IP Change SV15

Monday, April 11, 2016

Server SV15 experienced repeated DDOS attacks in the last few days. Level of support from data center is quite limited when DDOS happens. As a result, we decide to migrate server to new data center with better infrastructure and network support. New server IP Nameservers IP If you do not use nameservers...

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