SV54 Nameserver IP update

Friday, March 12, 2021

SV54 second nameserver has been updated with new IP SV54 nameservers: - - No action is required if you use default nameservers above. If you use private nameservers, please update second nameserver IP to

Server SV61 IP change

Thursday, March 11, 2021

Main IP on server 61 has been changed from to due to a problem with old IP block. For domains using default nameservers, all changes are updated automatically. No action is required on your side. - - If you use private nameservers or external dns service, please update nameserver IP or domain...

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Cpanel License price change

Saturday, January 23, 2021

Dear Customers, As you may know, Cpanel changed their license fee to fee per hosting account model. Cpanel increased price last year and double the fee again this year to 30 cents per hosting account. As a result, we have to update our Cpanel linux reseller plans. Please see details at Existing accounts will be updated to plan...

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Singapore Server Cluster upgrade

Saturday, October 24, 2020

We are running upgrade on Singapore Server Cluster. Update 10/25/2020 05:52 Server cluster upgrade is completed successfully.

Service Outage 01 September 2020

Thursday, September 3, 2020

Dear Customers, We experienced outage on 01 September 2020 on our main Hyper-V cluster affecting some hosting services. A few systems failed around the same time causing extended outage. At first, we tried to restart service on the main server cluster. That did not work as planned so we attempted to migrate servers to a second Hyper-V cluster. The second cluster was working fine but it...

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Mail server Maill11 IP change

Monday, June 15, 2020

Due to Hyper-V cluster upgrade, we have migrated mail server Mail11 to new cluster. You do not need to do anything if you use our dns service including private nameservers. If you use third party dns, please update your mail record to CNAME of

Server SV58 IP Change

Monday, June 8, 2020

Due to Hyper-V cluster upgrade, we have migrated server SV58 to new cluster. Server SV58 has been assigned new IP Nameservers IP: Website configuration and dns records are updated automatically to new IP. You do not need to do anything if you use server default dns. If you use private namesesrvers or third...

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Network storage error affecting multiple servers

Thursday, May 21, 2020

We experienced a problem with storage on one of our Hyper-V clusters. The problem affected multiple servers. Data recovery process is almost completed. Service is expected to be fully recovered with no data loss within an hour. We apologize for any inconveniences this has caused.

Server SV68 and MSSQL 2012 SV1 issue

Friday, January 31, 2020

Plesk Server SV68 and MSSQL 2012 SV1 are down because of disk failure on our Hyper-V cluster. We are working hard to recover service. Recovery is in good progress and we expect service to be restored an hour from now. Please open ticket with technial support if you have any question or need assistance.

Linux Hosting Nameserver IPs Update

Sunday, September 8, 2019

We have updated linux hosting nameserver IPs: - - No action is required on your end when you use our nameservers and If you use private nameservers, please update your nameservers pointing to the IPs above. If you use third party dns service, you will need to configure domain dns record...

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